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A mother hugging her son at the airport, his backpack on and his suitcase beside him, the father smiling next to them
The day they leave for training

A separate, paid programme

Some families want more than information. They want someone there.

Our school advisory is free for students. For families who want hands-on support before, during and after enrolment, Family Care is a separate, paid programme.

  • A written proposal Clear scope and a timeline, after a private call
  • One fixed price No subscription, no auto-renewal, no surprises
  • Your decision Accept it, decline it, or ask for changes

01 Why it exists

The gap a school does not fill.

We don’t think every family needs this. We think the families who do should know it exists.

Why we offer it

Most parents who send a child abroad for flight training do it once in their lives. The school, even an excellent one, won’t pick your son up at the airport, explain why the fleet has been grounded for maintenance, or call your daughter when she hasn’t answered your messages for three days.

For some families, that gap doesn’t matter. The student is independent, organised, and the parents trust the process. For others, it’s a quiet daily worry. Family Care exists for the second group.

02 What is free

Our school advisory is free for students.

Our partner schools pay for it when a student enrolls. You never pay us for it, and it never depends on Family Care.

Free for students

Our school advisory

  • Finding the schools that fit your goals, your budget and your timeline
  • The application to the school you choose, checked before it goes to the school
  • The student visa, as information: what the school and the embassy will ask of you
Separate, paid programme

Family Care

  • Housing near the school
  • Arrival and the airport pickup
  • Support during training

Only if you choose it, with a written proposal and a fixed price. Our school advisory stays free either way.

The two paths

Why is it free? A partner school pays us a commission when a student we advised enrolls there. Who pays whom

03 Four moments

Four concrete moments where presence matters.

  1. Arrival

    When your son lands in Brisbane or Phoenix or Auckland, someone meets him at the airport.

    The SIM card is already arranged. The bank appointment is booked. The first week isn’t a stressful improvisation, it’s a handover.

  2. Crisis communication

    When the school grounds half its fleet for maintenance, or pauses operations for a regulatory review, you hear about it from us before you hear about it from your son.

    With context. With a plan. Not from a WhatsApp group of confused parents.

  3. The bad weeks

    When your daughter has a rough month and stops answering your calls, our advisor speaks with her first.

    Sometimes the answer is “she’s fine, she’s just tired.” Sometimes it’s “we need to sit down with the school.” Either way, you don’t sit in Hong Kong guessing.

  4. Quarterly clarity

    Every three months, you receive a written report about how things are going. In your language, not aviation jargon.

    School feedback, our own honest assessment, what’s next. Not a dashboard. A letter.

A sample letter. The family is invented.
Red rock cliffs above a desert valley in the USA at sunrise, a small airfield and a road below them

Where they train

Far from home. Not on their own.

Arrival, housing and support during training: that is Family Care, and only for the families who choose it.

A small airfield below red rock cliffs

04 Two paths

Two paths, both honest about what they are.

Most families choose Carefree. A smaller number choose Full Presence. We’ll help you decide which fits, or whether neither does.

Most families choose this

Carefree

A dedicated advisor on hand.

For families who want one person who knows your child, your school, and your situation, and who picks up when you call.

  • Direct WhatsApp line to your advisor
  • Arrival logistics handled before landing
  • Monthly check-ins with you and your child
  • Quarterly written reports, in your language
  • Mediation with the school when things get bumpy

Full Presence

Our team physically embedded.

For families who want us physically present, often with younger students or a first international experience.

  • Everything in Carefree
  • Housing arranged and furnished before arrival
  • Personal escort through the first week
  • Quarterly in-person meetings, at our office or the school
  • A 24/7 line for urgent moments

We don’t quote prices on this page because the right path, and the right scope, depends on your situation. After a private conversation, we send you a written proposal. You accept it, decline it, or ask for changes. No subscription, no auto-renewal, no surprises.

05 How it starts

Three steps. Care, not speed.

  1. Request a private call

    Tell us briefly about your family and your son or daughter’s training plan. The call is free and carries no obligation.

  2. A real conversation

    We listen first. We ask the practical questions. We tell you honestly whether Family Care is something you actually need. Sometimes our answer is “your family is fine without it.”

  3. A written proposal

    If Family Care fits, you receive a written proposal with clear scope, one fixed price, and a timeline. You decide.

06 Your questions

The questions parents actually ask.

How is Family Care different from the free school advisory?
Our school advisory is free for students and covers choosing the school and the application to it. Family Care covers living the experience: arrival, housing, family communication and an ongoing presence. They are designed to fit together, not to compete.
Is this required for international students?
No. Many students train abroad without it and do extremely well. Family Care exists for the families who want it, not the families who need it. If we don’t think it’s right for you, we will say so.
How much does it cost?
It depends on the region, the school, and which path you choose. We quote after the first call, in a written proposal with the full scope and one fixed price, so there are no surprises later.
Can we add this later if we change our minds?
Yes. Some families start without Family Care and add it after a few months. The earlier we are involved, the more useful we are, but later is always possible.
TALK TO US

Want to
talk it through?

No commitment, no script, no sales pitch. We’d rather you decide this is not for you than have you sign up unsure.

A 60-minute call · No obligation

Free for students: pilot aptitude test, daily practice and school match.